Thank you for shopping at Mickey-tech. Your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to make it right.
1. Returns
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You have 14 days from the delivery date to request a return.
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Items must be unused, in the same condition you received them, and in their original packaging.
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Proof of purchase is required.
2. Non-returnable items
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Gift cards
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Downloadable digital products
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Personal care items (for hygiene reasons)
3. Refunds
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Once we receive and inspect your return, we’ll notify you by email.
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Approved refunds will be processed within 5 business days to your original payment method.
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Shipping costs are non-refundable unless the return is due to our error.
4. Exchanges
We replace items only if they are defective or damaged. Contact us within 7 days of delivery for an exchange.
5. Return Shipping
Customers are responsible for return shipping costs unless the product is faulty or incorrect.
Send returns to: Mickey-tech, 123 Market Street, Cairo, Egypt.
6. Contact Us
📧 Ashraf.mohamed.sh@gmail.com